A bug in the billing pipeline caused timeline generation to stall for multiple resource types.

While raw state data continued to be collected, the final processing stage was interrupted,

leading to gaps in billing timelines starting late April 2026.

Billing timelines may show gaps for the affected period. Usage reports for April and May may

be incomplete for the resource types listed above.

For , full reconstruction is possible provided

the Processing Subscription retention time has not been shortened below the default of 65 days.

If your organization has reduced this retention window, some data may not be fully recoverable.

For , full reconstruction is not possible. Data from **April 23 –

May 1** is affected: recovery via backups is technically feasible but operationally intensive,

and any data not explicitly recovered will remain unavailable until mid-May at the earliest.

No workaround is available. Our team is actively regenerating usage reports for all affected

customers back to April.

The fix has been deployed with and usage report recalculation is in progress. A detailed impact

statement will be communicated to affected customers.

Check in with our customer success team or support@meshcloud.io if you need any help.