Prominently Label Free Services in the Marketplace
Jelle den Burger
While the marketplace already shows pricing information, free services are not called out prominently enough. Users default to assuming everything has a cost or requires approval, which causes them to abandon requests before even starting.
A "Free" badge or prominent visual callout on free services would immediately remove this hesitation at the point of discovery - before the user clicks through to request anything.
Desired outcome: Free services should be visually distinguished with a clear "Free" label in marketplace listings and service cards, so users can immediately identify zero-cost options without having to dig into details or second-guess whether approval will be rejected due to cost.