While the marketplace already shows pricing information, free services are not called out prominently enough. Users default to assuming everything has a cost or requires approval, which causes them to abandon requests before even starting.
A "Free" badge or prominent visual callout on free services would immediately remove this hesitation at the point of discovery - before the user clicks through to request anything.
Desired outcome: Free services should be visually distinguished with a clear "Free" label in marketplace listings and service cards, so users can immediately identify zero-cost options without having to dig into details or second-guess whether approval will be rejected due to cost.